ABOUT FIRST GEN
We Provide Specialised Support
We work with participants with the greatest need
and their support network to achieve outstanding outcomes.
We believe that every participant can pursue a meaningful life based on their own strengths, values, and goals. We specialise in complex Justice and Forensic Mental Health cases that promotes safe community reintegration.
What separates us is our experience of providing specialist mental health and disability support services using a Personal Empowerment and Recovery Model. We provide teams of multidisciplinary professionals with extensive experience in forensic mental health and social care spanning across physical and intellectual disabilities.
That with the right expertise all participants can embrace who they are, shape their world, and make a positive impact.
WE BELIEVE
Purpose
Our purpose is to excel as the top NDIS provider, committed to transforming the lives of our participants.
We believe in continuously improving the care our participants receive so they live their best life.
Why First Gen Excels as
Forensic Disability Experts
Expert Knowledge: First Gen stands out in helping people with complex needs and behaviours. Our senior leaders bring together over 100 years of experience in forensic mental sector, both locally and internationally. This deep knowledge helps First Gen offer personalized solutions within the NDIS framework, making us the top NDIS registered community provider for compassionate and individualized support in forensic disability situations.
Interdisciplinary Collaboration: We have solid connections with experts from different organisations like Forensicare, The Forensic Hospital, DFATS and Correctional Services. We team up to meet the diverse needs of individuals in the overlap of forensic and disability support, ensuring comprehensive and holistic care through close collaboration with various specialists.
Cultural Competence & Sensitivity: Cultivate cultural understanding and sensitivity when supporting individuals with disabilities in the justice system. Acknowledge their unique challenges, and customize our approach to honour their cultural background, values, and preferences. The diverse backgrounds of our team reflect the diverse backgrounds of our participants and therefore foster a personalized and effective support system, enhancing the overall quality of care.
Effective Communication Skills: Cultivate cultural understanding and sensitivity when supporting individuals with disabilities in the justice system. Acknowledge their unique challenges, and customize our approach to honour their cultural background, values, and preferences. The diverse backgrounds of our team reflect the diverse backgrounds of our participants and therefore foster a personalized and effective support system, enhancing the overall quality of care.
Targeted Training From Leading Experts: At First Gen Healthcare Solutions, we maintain our top position by having an unwavering commitment to continuous learning and professional development. Our team members lead Reflective Practice Sessions, attend conferences, and enrol in cutting-edge training programs to refine our skills for the benefit of our participants.
Acknowledgement of Country
First Gen acknowledges Aboriginal and Torres Strait Islands People as the Traditional Custodians of the lands across Victoria and NSW where our services are located, and pay our respects to ancestors and Elders, past, present and future. First Gen is committed to honouring Australian Aboriginal and Torres Strait Islands Peoples’ unique cultural and spiritual relationships to the land, waters and seas and their rich contribution to First Gen and our society.
LGBTIQA+ Commitment
First is committed to actively implementing the NDIS LGBTIQA+ Strategy: ‘Our bodies, our genders and our relationships’. We are committed to ensuring that lesbian, gay, bisexual, transgender, intersex, queer and questioning, and asexual (LGBTIQA+) people with disability have an equal and equitable chance to benefit from the world-leading National Disability Insurance Scheme (NDIS).
First Gen is committed to the common principles relating to people’s inclusion and personal rights, which means that every participant should be:
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Treated with dignity and respect.
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Accepted, without judgment or fear of disrespectful behavior.
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Understood as having autonomy over their own body and how it is described.
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Respected for their choices, needs and relationships and not asked intrusive questions.